FAQ FLIQ / Frequently asked questions

Questions,
clearly answered

Everything you wanted to know about FLIQ — onboarding, payments, payouts, and the rails behind it all.

01

Homepage

What is FLIQ?

FLIQ is a modern payment platform built for the Nordics and designed for Europe. It delivers fast, intelligent, and secure payments for both individuals and businesses — without unnecessary friction.

What does FLIQ stand for?

FLIQ stands for Fast, Loyal, Intelligent, and Quality — four core values that shape how the entire platform is built and experienced.

What payment features does FLIQ offer?

FLIQ currently offers invoice payments (live today), with upcoming features including cross-border payments, offline payments, Gift Cards & Discount Codes, SplitPay, Cashback Rewards, in-store payments, and a seamless onboarding experience for accepting payments.

Is FLIQ available to everyone today?

Invoice payments are already live in Sweden. All other features are currently under development, and you can join the waitlist to be among the first to gain access when they launch.

Where is FLIQ based, and which markets does it serve?

FLIQ was founded in Stockholm, Sweden, and is designed for the entire Nordic region with a long-term vision for Europe. The company behind FLIQ is Avanoro AB.

02

Invoicing

Do I need a credit card to pay an invoice with FLIQ?

No. No credit card is required. You pay directly from your Swedish bank account — personal or business — without intermediaries.

How quickly is an invoice payment settled through FLIQ?

Payments settle within seconds. The moment the recipient confirms the payment, the invoice is considered paid.

Who are FLIQ's invoice payments designed for?

The solution is designed for everyone — from freelancers who want same-day payments, to small businesses looking to avoid payment reminders, to larger teams that want accounting records to reconcile automatically.

Does FLIQ automatically handle VAT and invoice archiving?

Yes. E-invoicing, VAT handling, and invoice archiving are managed automatically in the background in accordance with EU regulations, allowing you to focus on running your business.

What happens if a customer pays late? Does FLIQ send reminders?

Yes. FLIQ sends friendly automated reminders and only escalates when truly necessary. The system is designed to protect and preserve customer relationships.

03

Cross-Border Payments

Which countries can I send money to with FLIQ?

FLIQ will launch in Sweden first and then expand across the Nordics and the rest of the EU. Additional countries will be added as the platform grows.

Are there any hidden fees for international payments?

No. FLIQ offers fair exchange rates with no hidden intermediaries or surprise fees — payments move through a single, streamlined infrastructure.

How many steps does it take to make a cross-border payment?

Just one. Payments settle directly through FLIQ's payment infrastructure without requiring multiple intermediaries.

Are cross-border payments available right now?

No. This feature is not live yet. You can join the waitlist to be notified when your country becomes available.

Why is FLIQ launching in Sweden first instead of across Europe?

FLIQ has chosen a controlled and stable rollout strategy, starting in Sweden, ensuring quality and reliability before expanding step by step throughout the Nordics and the wider EU.

04

Offline Payments

Do FLIQ payments work without an internet connection?

Yes. FLIQ's offline payment functionality allows payments to be initiated even without a signal — whether you're on a train, in a basement venue, or in an area with no coverage at all.

What happens if I'm offline when making a payment? Is it secure?

The transaction is securely recorded on the device and completed automatically as soon as connectivity returns. The payment experience remains seamless, even when you're offline.

Are offline payments compliant and traceable?

Yes. Every offline transaction is designed to be fully compliant and traceable, just like a standard online payment.

Do I need a credit card to use offline payments?

No. Offline payments are linked to your bank account, not credit, making them accessible to anyone with a bank account.

Are offline payments available today?

No. The feature is currently under development. Join the waitlist to be notified when offline payments become available.

05

Gift Cards & Discount Codes

What are Gift Cards in FLIQ?

FLIQ Gift Cards are digital gifts that recipients can easily receive, save, and redeem with any merchant that accepts FLIQ — online or in-store.

How do I send a Gift Card through FLIQ?

Gift Cards can be sent instantly through FLIQ and are designed to be a simple and thoughtful digital gift.

Can Gift Cards be used at any store?

Gift Cards can be redeemed with any merchant that accepts FLIQ, both online and in physical locations.

What benefits do businesses gain from listing their Gift Cards in FLIQ?

Businesses can reach new audiences and turn their brand into a giftable asset without additional effort. Gift Cards are available within the FLIQ ecosystem and are ready to be sent and redeemed.

Are Gift Cards and Discount Codes available today?

No. This feature is coming soon. Join the waitlist to gain access when it launches.

06

SplitPay

What is SplitPay in FLIQ?

SplitPay is a feature that allows you to split a bill in seconds — either evenly among everyone or based on what each person ordered — directly from the FLIQ app.

Can I customize how the bill is split?

Yes. You can split the bill equally (calculated automatically by FLIQ) or assign individual items to specific people if you prefer to split based on what each person ate or drank.

Is SplitPay linked to the original receipt?

Yes. Each share is connected to the original receipt, ensuring that refunds and disputes are automatically handled for the correct person.

Do I need paper, a calculator, or spreadsheets to split a bill?

No. SplitPay handles all calculations automatically, eliminating awkward math at the table.

Is SplitPay available today?

No. The feature is currently under development. You can join the FLIQ waitlist to be among the first to try it when it launches.

07

Cashback Rewards

How does FLIQ's Cashback Rewards program work?

FLIQ's Cashback Rewards program gives you honest cashback on your purchases — a clear percentage back on the things you already buy, without complicated tiers, gimmicks, or fine print.

Are rewards converted into points that must be redeemed for specific products?

No. Earned rewards are credited directly to your balance and can be spent whenever and wherever you choose. It's your money, not restricted points.

Do rewards or cashback expire if I don't use them quickly?

No. Your cashback never expires and never disappears. FLIQ won't pressure you to spend it — it stays there until you decide to use it.

Does the FLIQ rewards program include hidden conditions or dark patterns?

No. FLIQ is committed to transparency. There is no fine print, no manipulative mechanics, and no unnecessary conditions — just straightforward cashback.

Is the rewards program available today?

No. The feature is currently under development. Join the waitlist to be notified when it launches.

08

In-Store Payments

How do I accept in-store payments with FLIQ?

You can accept payments directly through the FLIQ app on your phone or through traditional card terminals — giving you the flexibility to choose what works best for your business.

Is FLIQ's in-store solution suitable for smaller businesses such as food trucks and salons?

Yes. The solution is designed for businesses of all sizes — from salons to food trucks. In many cases, your phone can act as your payment terminal.

How are receipts handled when customers pay in-store with FLIQ?

Digital receipts are automatically delivered to the customer, while refunds and returns are automatically linked to the original receipt.

Can customers make contactless payments in-store with FLIQ?

Yes. FLIQ supports contactless payments through the app, making transactions simple for both merchants and customers.

Are in-store payments available today?

No. This feature is coming soon. Join the waitlist to be notified when in-store payments become available.

09

Start Accepting Payments

How long does it take to start accepting payments with FLIQ?

Onboarding takes only a few minutes, and most businesses are up and running in under ten minutes. The process is designed as a streamlined flow that only asks for information required by regulators.

Does FLIQ handle KYC and AML checks automatically?

Yes. Identity verification, ownership verification, and AML compliance are handled automatically in the background by FLIQ. You see a simple onboarding experience while the rest is taken care of behind the scenes.

Is there a lot of paperwork required to get started?

No. The onboarding process is completely digital and paperless — from your first sale to your first payout.

How quickly will I receive payouts to my account?

Standard payouts are processed the next business day. Real-time payouts are available for businesses that need immediate access to funds.

Is it possible to start accepting payments through FLIQ today?

This feature is currently under development. Join the waitlist and FLIQ will notify you when onboarding for payment acceptance becomes available.

Didn't find your answer

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info@fliqpayments.com